1. Company Information
RTC Small Engines provides small engine repair, refurbishment, equipment sales, customer portal access, and invoice/payment tools. You may contact us at 931-368-8025 or admin@rtcsmallengines.com.
2. Use of This Website
By using this website, submitting a repair request, viewing invoices, paying invoices, requesting information about equipment, or using the customer portal, you agree to use the site lawfully and provide accurate information.
3. Repair Requests and Estimates
Submitting a repair request does not guarantee acceptance of work, immediate scheduling, or a final price. Any estimate is based on available information and may change after inspection, hidden damage, parts availability, or additional issues are found.
4. Payment Terms
Payment is due before equipment is released unless RTC Small Engines agrees otherwise in writing. Invoices may be paid online through our payment processor or marked paid by cash or other accepted payment methods by an administrator.
5. Stripe and Online Payments
Online payments are processed by Stripe or another third-party payment processor. RTC Small Engines does not store full credit card numbers on this website. Payment processor terms and privacy practices may also apply.
6. Customer Portal
The customer portal is provided as a convenience to view repair statuses, equipment history, and invoices. Status information is intended to help customers stay informed, but actual timing, parts availability, and completion dates may change.
7. Equipment Sales
Used equipment listings are subject to prior sale, availability, inspection, and final confirmation by RTC Small Engines. Listing information is provided in good faith but may contain mistakes or change without notice.
8. Limitation of Liability
To the fullest extent allowed by law, RTC Small Engines is not liable for indirect, incidental, special, or consequential damages arising from use of this site, repair delays, parts delays, equipment condition, or customer-provided information.
9. Changes to These Terms
RTC Small Engines may update these Terms as the business, website, payment tools, customer portal, or repair process changes. Continued use of the site means you accept the current version.
Last updated: July 10, 2026