1. Consent to Contact
By submitting a form, requesting service, providing your contact information, or using the customer portal, you consent to receive communications from RTC Small Engines related to your request, repair, estimate, invoice, equipment inquiry, pickup, or account.
2. Types of Messages
- Repair request confirmations.
- Diagnosis and estimate updates.
- Parts ordered or delay notices.
- Ready-for-pickup messages.
- Invoice links and payment reminders.
- Follow-up messages about open leads or equipment inquiries.
3. Message Frequency
Message frequency varies based on your repair, invoice, inquiry, or customer account activity.
4. Message and Data Rates
Standard message and data rates may apply depending on your mobile carrier and plan.
5. Opting Out
You may request that RTC Small Engines stop non-essential messages. Some communications, such as invoices, legal notices, safety issues, or active repair updates, may still be necessary to complete service.
6. Email Delivery
Invoice emails and status emails may include links to hosted pages on rtcsmallengines.com. Customers are responsible for ensuring their email address is accurate and checking spam or junk folders.
Last updated: July 10, 2026