.rtc-chat-launcher{position:fixed;right:18px;bottom:14px;z-index:1000;display:flex;align-items:flex-end;border:0;background:transparent;padding:0;cursor:pointer;filter:drop-shadow(0 9px 14px #0008)}.rtc-torque-avatar{position:relative;z-index:2;width:112px;height:112px;overflow:hidden;border:4px solid #c91e24;border-radius:50%;background:#111}.rtc-torque-avatar img{width:145%;height:145%;margin:-10% 0 0 -22%;object-fit:contain;transition:transform .2s ease}.rtc-chat-invite{position:relative;margin:0 -9px 68px 0;padding:12px 17px;border:2px solid #222;border-radius:15px;background:#fff;color:#151515;text-align:left;box-shadow:0 7px 22px #0008}.rtc-chat-invite:after{content:"";position:absolute;right:18px;bottom:-17px;border-width:17px 11px 0;border-style:solid;border-color:#fff transparent transparent}.rtc-chat-invite b,.rtc-chat-invite small{display:block;white-space:nowrap}.rtc-chat-invite b{font:700 15px Arial,sans-serif}.rtc-chat-invite small{margin-top:3px;font:14px Arial,sans-serif}.rtc-chat-launcher:hover .rtc-torque-avatar img{transform:scale(1.05)}.rtc-chat-launcher.rtc-chat-attention .rtc-torque-avatar{animation:torque-bob 2.1s ease-in-out infinite}.rtc-chat-launcher.rtc-chat-attention .rtc-chat-invite{animation:torque-pulse 2.1s ease-in-out infinite}@keyframes torque-bob{0%,100%{transform:translateY(0) rotate(-1deg)}50%{transform:translateY(-11px) rotate(1deg)}}@keyframes torque-pulse{0%,100%{transform:scale(1)}50%{transform:scale(1.035)}}@media(prefers-reduced-motion:reduce){.rtc-chat-launcher.rtc-chat-attention .rtc-torque-avatar,.rtc-chat-launcher.rtc-chat-attention .rtc-chat-invite{animation:none}}
.rtc-chat-panel{position:fixed;right:22px;bottom:145px;z-index:1001;width:min(390px,calc(100vw - 28px));height:min(590px,calc(100vh - 165px));overflow:hidden;border:1px solid #333;border-radius:17px;background:#fff;color:#171717;box-shadow:0 20px 60px #000b;font-family:Arial,sans-serif}.rtc-chat-panel[hidden]{display:none}.rtc-chat-panel header{display:flex;align-items:center;gap:10px;padding:10px 14px;background:linear-gradient(135deg,#181818,#292929);color:#fff}.rtc-chat-panel header>img{width:58px;height:58px;object-fit:contain}.rtc-chat-panel header div{display:flex;flex:1;flex-direction:column;gap:4px}.rtc-chat-panel header strong{font:600 23px Oswald,Arial,sans-serif}.rtc-chat-panel header small{color:#ddd}.rtc-chat-panel header small i{display:inline-block;width:9px;height:9px;margin-right:5px;border-radius:50%;background:#36c653}.rtc-chat-close{border:0;background:transparent;color:#fff;font-size:30px;cursor:pointer}.rtc-chat-body{height:389px;overflow:auto;background:#f5f5f5}.rtc-chat-messages{padding:17px;display:flex;flex-direction:column;gap:10px}.rtc-chat-message{max-width:86%;padding:12px 14px;border-radius:15px;line-height:1.4;font-size:15px;white-space:pre-wrap}.rtc-chat-message.bot{align-self:flex-start;background:#e8e8e8}.rtc-chat-message.user{align-self:flex-end;background:#bd161c;color:#fff}.rtc-chat-message.waiting{opacity:.7}.rtc-chat-quick{display:grid;gap:9px;padding:0 17px 17px}.rtc-chat-quick button{display:flex;align-items:center;gap:10px;width:100%;border:1px solid #bbb;border-radius:11px;background:#fff;padding:12px 13px;color:#1a1a1a;text-align:left;font-size:15px;cursor:pointer}.rtc-chat-quick button:hover{border-color:#c91e24;background:#fff7f7}.rtc-chat-quick button span{flex:1}.rtc-chat-quick button b{font-size:25px;font-weight:400}.rtc-chat-form{display:flex;gap:8px;padding:11px;background:#fff;border-top:1px solid #ddd}.rtc-chat-form input{min-width:0;flex:1;border:1px solid #bbb;border-radius:9px;background:#fff;color:#222;padding:12px}.rtc-chat-form button{border:0;border-radius:9px;background:#c91e24;color:#fff;padding:0 15px;font-weight:700;cursor:pointer}.rtc-chat-form button:disabled{opacity:.55}.rtc-chat-note{display:block;padding:0 12px 10px;color:#777;background:#fff;text-align:center}.form-error{padding:12px 14px;border:1px solid #e25555;border-radius:8px;background:#451b1b;color:#fff;font-weight:700}.mobile-request-error{max-width:1180px;margin:18px auto}.sr-only{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}@media(max-width:600px){.rtc-chat-launcher{right:7px;bottom:8px}.rtc-torque-avatar{width:84px;height:84px}.rtc-chat-invite{margin:0 -7px 48px 0;padding:9px 11px}.rtc-chat-invite b{font-size:13px}.rtc-chat-invite small{font-size:12px}.rtc-chat-panel{right:10px;bottom:105px;height:min(570px,calc(100vh - 120px))}.rtc-chat-body{height:calc(100% - 143px)}}
.rtc-chat-live-actions{align-self:stretch;display:grid;gap:7px}.rtc-chat-live-actions button{border:1px solid #c91e24;border-radius:9px;background:#fff;color:#a81218;padding:10px 12px;text-align:left;font-weight:700;cursor:pointer}.rtc-chat-live-actions button:hover{background:#fff0f0}